KEVIN, Tsapi T.; KUIATE F. GAETAN; BERTIN, Soh F. Driving Operational Excellence in Higher Learning Institutions: Integrating Shingo Model, Lean Six Sigma, Hoshin Kanri. Global Journal of Engineering and Technology Research, [S. l.], v. 2, n. 02, p. 38–47, 2026. DOI: 10.65150/EP-gjetr/V2E2/2026-02. Disponível em: https://gjetr.ep-journals.org/index.php/gjetr/article/view/35. Acesso em: 28 sep. 2026.